| OCEAN STATE FITNESS REPAIR |
We'll Fix It Right
The First Time!
The First Time!
| (401) 692-0468 |
Servicing Fitness Equipment for over 20 Years
Hi,
I'm Tom Bobrowski, founder and owner of Ocean State Fitness Repair. I began my
career in the fitness industry more than 20 years ago at a major fitness equipment
manufacturer. As the fitness industry exploded, I watched fitness equipment evolve
and become more sophisticated in order to meet the demand of savvy fitness
enthusiasts. As the design and function of equipment became more complex, we
had to meet that challenge by raising the bar on customer service and support.
My 20+ years of experience is quite diversified. I spent many long hours on the
phone as a phone support technician, assisting field techs troubleshoot problems
on equipment. We uncovered the need for more structured technical training for
field technicians. This is when I developed one of the first technical training
programs in the industry. My programs later became known as the best and were
rated the highest by technicians and customers nationwide.
In addition to my role conducting technical training, I visited customers around the
world. On countless occasions I was asked to travel to customer sites when local
field service technicians were unable to resolve difficult issues. I was asked to
conduct a visit to uncover the problem and restore satisfaction with our company
and it's products. I am proud to say that 100% of the time, I left behind a satisfied
customer.
With the valuable technical service and customer satisfaction skills that I have
gained over the years, I decided it was time to start my own company. Our goal at
Ocean State Fitness Repair is to provide customers with the highest level of
professionalism and the quality they expect and deserve.
I look forward to serving you.
Best Regards,
Tom Bobrowski
I'm Tom Bobrowski, founder and owner of Ocean State Fitness Repair. I began my
career in the fitness industry more than 20 years ago at a major fitness equipment
manufacturer. As the fitness industry exploded, I watched fitness equipment evolve
and become more sophisticated in order to meet the demand of savvy fitness
enthusiasts. As the design and function of equipment became more complex, we
had to meet that challenge by raising the bar on customer service and support.
My 20+ years of experience is quite diversified. I spent many long hours on the
phone as a phone support technician, assisting field techs troubleshoot problems
on equipment. We uncovered the need for more structured technical training for
field technicians. This is when I developed one of the first technical training
programs in the industry. My programs later became known as the best and were
rated the highest by technicians and customers nationwide.
In addition to my role conducting technical training, I visited customers around the
world. On countless occasions I was asked to travel to customer sites when local
field service technicians were unable to resolve difficult issues. I was asked to
conduct a visit to uncover the problem and restore satisfaction with our company
and it's products. I am proud to say that 100% of the time, I left behind a satisfied
customer.
With the valuable technical service and customer satisfaction skills that I have
gained over the years, I decided it was time to start my own company. Our goal at
Ocean State Fitness Repair is to provide customers with the highest level of
professionalism and the quality they expect and deserve.
I look forward to serving you.
Best Regards,
Tom Bobrowski
About Ocean State Fitness Repair
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